International Office Staff

Our Student Counselors are responsible for working on behalf of Cyprus West University to support prospective students by educating them on available programs and qualifying for enrollment.

The student counselor guides prospective students to decide to invest in their future and enroll in one of the CWU programs in various fields of study.

Responsibilities:

• Act as the first point of contact for prospective students considering enrolling.
• Complete required calls, texts, and emails to fully engage prospective students.
• Engage prospective students via telephone, email, click-to-chat, and text messages about their future with the goal of enrollment.
• Conduct conversations with prospective students to assess needs, showcase the benefits of CWU's education and facilitate enrollment.
• Mentor students from the application process.
• Meet all assigned metrics and expectations.
• Responsible for managing and updating the computerized prospective student database, application paperwork, and follow-up documentation.
• Serve as a guide for prospective students as they navigate the application and enrollment processes.
• Demonstrate a high level of product/program knowledge of the CWU's programs and services.
• Maintain contact with representatives and high schools.
• Provide guidance and facilitates the admissions process including entrance exams, applications, transfer of credit policy, scholarships, orientation, and background checks.
• Plan and oversee the implementation of institutional outreach, recruitment events, presentations, and online and social media campaigns to inform and attract qualified and competitive applicants.

Requirements:

• English Proficiency is a must
• Bachelor’s degree required
• Experience in consultative sales, recruiting, or customer service experience
• Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
• Demonstrated ability to exceed expectations, influence others, and meet deadlines
• A passion and enthusiasm for education
• CRM and Sales software (ex: bitrix24) experience is a plus

Number of Vacancies: 3

Contact:

• Email: [email protected]
• Telephone: +908503030014
• WhatsApp: +905488353463